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Task

Access the Admin Tools within the Joyn Platform 

Pre-requisites

  • Permissions Granted of "Global Administrator" 

Instructions

  1. On the landing page of the Platform, click "LOG IN" which is in the top right of the platform

    image-20240409-002224.png

  2. Once you click this, it will now bring you to the login page

    image-20240409-002244.png

  3. From here, you can now input your details to login to the Platform. Once you have inputted your details, you can now press the Log In button. 

  • Please note: External Users & Joyn Staff have different ways of logging into the Platform 

    • Clients: Email & Password

    • Joyn Staff: Joyn Staff Login

      image-20240409-002318.pngimage-20240409-002338.png

  1. Once you have logged in, you will now see your initials at the top right of the screen.

    image-20240409-002405.png

  2. From here, you need to click your initials in the top right which will then show the dropdown menus  within this list, it will show an option of "Admin Tools" which you will need to click.

    image-20240409-002425.png

  1. Once you click "Admin Tools" it will bring you to the backend/admin dashboard of the platform. 

    image-20240409-002445.png

Outcome

Once all steps are complete, you will be able to access the Admin Tools Dashboard within the platform.

 

Please note: You are required to have Global Administrator Access Granted to your User Profile to be able to access the Admin Tools Dashboard. If you cannot see "Admin Tools", this means you do not have access. If this is the case and you require access, please contact your Account Manager to request this. 

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