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  1. Within the Admin Tools Dashboard, navigate to 'Marketing' module and then 'Notifications' via the black navigational bar on the left-hand side. You will find 4 grey menu icons along the top labelled 'Bulk Notifications', 'Scheduled Notifications', Trigger Notifications', and 'Reports'

  2. Select 'Bulk Notifications' to view a list of the emails you can bulk send from the platform

  3. Choose the relevant email which should be 'user_import_mailer' and click the black 'Actions' button to the right hand side then select 'Send Bulk Notification'. (The reason user_import_mailer is used is because it has the most amount of fields to generate passwords or magic login links.)

  4. Choose either to send the email by Delegate Type or you can send to All Users, or only specific User/s.

    • Only Active Delegate Types with registrations will show in this list. 

      • Only Users with a Completed & Approved or Completed & Confirmed registration will be sent the email. 

    • If you select All Users, this will send to All of the User Accounts within the Platform. If you have a Multi-Event Platform with Registration Enabled, you should not be using this and only using Delegate Types to send your bulk emails. 

  5. Once you are happy with your selections, click 'Submit' which will commence sending your email to all the relevant Users you have chosen.

  6. To check the status of your email sending, it's best to check the reporting. To access the report, navigate to 'Reports' via the black navigational bar on the left-hand side.

    • Once you are in the Reports Dashboard, you will see the word 'Reports' next to the Joyn Evexus logo in the top left of the screen. 

  7. From here, navigate to 'Trigger Notifications' via the black navigation bar on the left-hand side to check the reporting. Please see below notes about reporting and the email being sent.

    • If you are sending to quite a number of Users, please wait 5 - 10 minutes for the email to send to ALL of the Users or Delegate Types you have selected.

    • Good practice is to know how many people this should have sent too and crosscheck the last ID used for an email and add on the qty of emails you are expected to send to know when all the emails have been sent. For example, the last ID used is #80 and you have 281 registration, the final ID number should be about #361. 

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